PiServe pioneer in digitally transforming global industries with an innovative solution at every step. Start your journey with PiServe and watch your career take off; apply for one of our many job openings.
Job responsibilities
- Act as the escalation point for all application-related issues
- Learn appropriate software and hardware used and supported by the organization
- Conduct remote desktop troubleshooting for end-users
- Communicates and coordinates with technical and business partners to permanently resolve recurring or common issues
- Document and track issues and reasonable steps taken within the ticket management system
- Participate in periodical Audits, delivering required documentation
- Provide on-call support as necessary
- Performs other duties as assigned
- Experience with large-scale cloud-based application deployments across high availability
Job requirements
- Basic level of support and troubleshooting experience
- Comfortable with Ticketing Tools like Service now
- Ability to perform remote troubleshooting
- Excellent problem-solving and multitasking skills
- Experience in using Microsoft Office products
- Exceptional written and oral communication skills
Good to have
- BCA/ BSc , CS/MCA
- Knowledge of DBMS(MSSQL preferred)
- Knowledge of Windows operating systems and server technologies
- Knowledge of POS machines and computer peripherals, like printers and scanners
Apply Now
Refer a friend
PiServians Assemble
Don’t wait for an opportunity, create it.
We’re on a quest to recruit talent keen to take on challenges. Do you have what it takes? Drop your CV into our database, and let us reach out to you for upcoming opportunities.
Sign up
