Place of employment— Cochin, Kerala

Application Support Engineer

PiServe pioneer in digitally transforming global industries with an innovative solution at every step. Start your journey with PiServe and watch your career take off; apply for one of our many job openings.

Job responsibilities

  • Act as the escalation point for all application-related issues
  • Learn appropriate software and hardware used and supported by the organization
  • Conduct remote desktop troubleshooting for end-users
  • Communicates and coordinates with technical and business partners to permanently resolve recurring or common issues
  • Document and track issues and reasonable steps taken within the ticket management system
  • Participate in periodical Audits, delivering required documentation
  • Provide on-call support as necessary
  • Performs other duties as assigned
  • Experience with large-scale cloud-based application deployments across high availability

Job requirements

  • Basic level of support and troubleshooting experience
  • Comfortable with Ticketing Tools like Service now
  • Ability to perform remote troubleshooting
  • Excellent problem-solving and multitasking skills
  • Experience in using Microsoft Office products
  • Exceptional written and oral communication skills

Good to have

  • BCA/ BSc , CS/MCA
  • Knowledge of DBMS(MSSQL preferred)
  • Knowledge of Windows operating systems and server technologies
  • Knowledge of POS machines and computer peripherals, like printers and scanners
Apply Now
Refer a friend

PiServians Assemble

Don’t wait for an opportunity, create it.

We’re on a quest to recruit talent keen to take on challenges. Do you have what it takes? Drop your CV into our database, and let us reach out to you for upcoming opportunities.

Sign up

Apply now.

26th September, 2023 — Managed Services
Application Support Engineer
Place of employment

Cochin, Kerala


0 - 1 years

Type of employment


    Please provide additional information so that we can respond better to your request.


    Refer a friend.

    Great! Your friend is going to thank you for this gesture.

    Please choose the preferred share options below.

    PiServians Assemble.

    We will keep you in mind for suitable opportunities

    If you have what it takes to join PiServe’s task force of professionals, and work with a wide variety of clients across various industries, send us your CV.

      Please provide additional information so that we can respond better to your request.



      Thanks for subscribing to PiServe Insights.

      Please fill in the details.